Agentforce Flex Credits
Calculate and optimize your flex credit consumption
Credit Package
Monthly Action Volumes
Single customer service interaction — 1 credits/execution
Sales pipeline automation step — 2 credits/execution
Personalized marketing message — 0.5 credits/execution
AI-powered analytics query — 3 credits/execution
Third-party integration call — 1.5 credits/execution
E-commerce automation action — 1 credits/execution
Field service scheduling & dispatch — 2.5 credits/execution
Generative AI copilot interaction — 4 credits/execution
Query against unified customer data — 2 credits/execution
Automated Slack notification or action — 0.5 credits/execution
Cost Estimate
$0
Estimated monthly cost
$0/year
0
Total Credits
$0.25
Price/Credit
100K Credits
Active Package
Estimates only. Actual pricing varies by contract. Contact your Salesforce AE for exact quotes.
Agentforce pricing — frequently asked questions
- How much does Salesforce Agentforce cost?
- Agentforce is priced on consumption using Flex Credits — you pay per agent action rather than a flat per-seat fee. Your total depends on conversation volume, how many actions each conversation triggers, and any add-ons. Use the calculator above to model your specific volume and get an estimate.
- What are Agentforce Flex Credits?
- Flex Credits are Salesforce's consumption unit for Agentforce. Each agent action draws down credits you've purchased in advance. Estimating your expected volume up front prevents both over-provisioning (wasted spend) and running out mid-month.
- How is Agentforce priced per conversation?
- A single conversation can consume multiple Flex Credits depending on the actions it triggers — data lookups, generation steps, and integrations each cost credits. Estimate your average actions-per-conversation and multiply by volume; the calculator does this automatically.
- How do I estimate Agentforce ROI?
- Compare the credit cost of automated conversations against the fully-loaded cost of handling them manually — agent time, response speed, and case deflection. Enter your volumes in the calculator to see the net savings.