Salesforce Agentforce pricing — modeled before you buy
Calculate and optimize your flex credit consumption — part of our free Agentforce calculator suite
Credit Package
Monthly Action Volumes
Single customer service interaction — 1 credits/execution
Sales pipeline automation step — 2 credits/execution
Personalized marketing message — 0.5 credits/execution
AI-powered analytics query — 3 credits/execution
Third-party integration call — 1.5 credits/execution
E-commerce automation action — 1 credits/execution
Field service scheduling & dispatch — 2.5 credits/execution
Generative AI copilot interaction — 4 credits/execution
Query against unified customer data — 2 credits/execution
Automated Slack notification or action — 0.5 credits/execution
Cost Estimate
$0
Estimated monthly cost
$0/year
0
Total Credits
$0.25
Price/Credit
100K Credits
Active Package
Estimates only. Actual pricing varies by contract. Contact your Salesforce AE for exact quotes.
ROI
Does automating these conversations pay for itself?
Your Agentforce estimate above, against what the same conversations cost you today. Change any of the three and the answer moves.
Add your monthly volumes in the calculator above first — this compares that estimate against what the same conversations cost you today, so it needs one.
Waiting on an estimate
—
Enter volumes above
- Conversations deflected
- 3,500
- Human cost avoided
- $21,000
- Agentforce cost
- $0
- Cost per deflected conversation
- $0.00
Once the calculator above has a monthly cost, this shows the deflection rate at which automating stops costing more than the people it replaces.
Arithmetic on the numbers you entered and Salesforce list pricing. It knows nothing about your business beyond what is in these three fields.
Cost Visibility
Know your Agentforce cost before you deploy
Most teams discover credit costs after their first bill. Model every action type, volume, and package before your pilot goes live — and walk into your renewal with real numbers.
Explore product pricing
Invoice review
Check what you are already being charged
Drop in a Salesforce invoice and see every line where the org is paying for licences nobody is using, or for capacity it never reaches.
Check your invoice
Agentforce pricing — frequently asked questions
- How much does Salesforce Agentforce cost?
- Agentforce is priced on consumption using Flex Credits — you pay per agent action rather than a flat per-seat fee. Your total depends on conversation volume, how many actions each conversation triggers, and any add-ons. Use the calculator above to model your specific volume and get an estimate.
- What are Agentforce Flex Credits?
- Flex Credits are Salesforce's consumption unit for Agentforce. Each agent action draws down credits you've purchased in advance. Estimating your expected volume up front prevents both over-provisioning (wasted spend) and running out mid-month.
- How is Agentforce priced per conversation?
- A single conversation can consume multiple Flex Credits depending on the actions it triggers — data lookups, generation steps, and integrations each cost credits. Estimate your average actions-per-conversation and multiply by volume; the calculator does this automatically.
- How do I estimate Agentforce ROI?
- Compare the credit cost of automated conversations against the fully-loaded cost of handling them manually — agent time, response speed, and case deflection. Enter your volumes in the calculator to see the net savings.
- Is there a free Agentforce calculator?
- Yes — this Agentforce calculator is free and requires no sign-up. Enter your conversation volume and the actions each conversation triggers to estimate Flex Credit consumption, cost per conversation, and ROI before you commit to a Salesforce Agentforce package.
- How do I calculate Salesforce Flex Credits?
- Estimate your monthly conversation volume, then multiply it by the average number of agent actions per conversation — data lookups, generation, and integrations each draw Flex Credits. This free Flex Credits calculator does the math automatically and shows total credits and projected cost.
- What does an Agentforce credit calculator show?
- An Agentforce credit calculator turns your expected usage into Flex Credits and dollars: credits consumed per action and per conversation, projected monthly credit spend, and the cost difference between packages — so you can right-size your Agentforce purchase instead of over-provisioning.